The License Agreement window will appear (see below):ĥ. When the Install Shield Wizard is Complete, click 'Finish'.ģ. Double-click the downloaded driver installation file (again), if a 'User Account Control' window appears, click 'Continue', and the following window will open:Ĥ. In this case, launching the installer file should bring you to the screen shown below, if a 'User Account Control' window appears, click 'Continue'. If an M-Audio MobilePre driver is currently installed on your system, it will need to be removed before a new driver can be installed. If this is the first time you've installed the MobilePre USB on your computer, please skip the uninstallation instructions and go to step 3 of this guide. Download the latest MobilePre USB driver from the M-Audio driver download page and save it to your Desktop. MobilePre USB Installation Instructions for Windowsĭo not connect the MobilePre USB to your computer yet! The driver installer should be run first!ġ. I request you to uninstall the driver of the external mic first in control panel and then follow the steps below and check if that helps you get the device working. I was able to find a useful article from the device manufacturer themselves. 'HP respects and is committed to protecting the personal information of our covered individuals.' You can read more in the HP Privacy Statement for the reply. Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos Thumbs Up ' to say “Thanks” for helping! The device might continue to function until the system has been restarted. Note With some devices, you might have to restart the system to complete the uninstall process.When the uninstall process is complete, remove the device.On the Confirm Device Removal dialog box, click OK to start the uninstall process.

Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.Start Control Panel, click Hardware and Sound, and then click Device Manager.You can try reinstalling the Audio drivers once and check if that helps you get the mic working.įollow the steps below to uninstall the Audio driver and restart the PC and check for the issue. I came across your post and would like to help.

M audio mobilepre usb driver